Considering that Article 13 of the Federal Law «On the Procedure for Considering Appeals of Citizens of the Russian Federation» regulates the procedure for conducting a personal reception and submitting an oral appeal, as well as the possibility of submitting a written appeal within the framework of a personal reception, in this article, due to its limited scope, the author considers only the problem of regulating personal reception. The author analyzes judicial practice, regulatory legal acts and practice of application by various bodies of acts on the organization and conduct of personal reception of citizens, identifies legal gaps and initiatives and practices that deserve attention in the form of legal regulation at the level of federal legislation, makes specific proposals for changing legislation. Under the appeals of citizens in this article refers to the appeals of citizens, associations of citizens, including legal entities.
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